3CX Communications System
3CX is a robust communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.
3CX allows you to stay connected wherever you go with Apps on your browser or your mobile.
Here is a breakdown of why 3CX is the solution for your business:
● Telephony: Web client and mobile apps for remote working.
● Video: Included in your system, no add-ons needed
● Live Chat: Talk with your customers in real time via your website or Facebook!
● Integrations: CRMs, MS 365 and Teams
● Low Cost: Save on your phone bills, add ons and hardware.
● Flexible: Keep your numbers, choose your phones
● Secure: 3CX includes advanced security features
● 600,000+ customers globally
Apps & Features
Mobile Apps
• Take your extension anywhere.
• Make calls from your PC, Mobile or Desk Phone.
• Audio & Video Conferencing.
• Instant Messaging
• Chat functions available for both internal team members and external clients.
Web Client
• Work from anywhere - multifunctional web app with inclusive UC features
• Call from your browser, control your IP phone or smartphone
• Answer customer queries from live chat, Facebook and SMS from one interface
• Video conferencing at the click of a button
• Native Windows Desktop App for calls
• Launch calls directly from your CRM
• Integrate seamlessly with MS Teams and MS 365
• View the status of your colleagues
Video Conferencing
• Free for up to 250 participants
• Initiate with a single click
• Video conference dial-in
• Create as a conference or a webinar
• Remote control assistance for quick & easy troubleshooting
• Pre-upload PDFs before meetings
• Includes a whiteboard
• Share your screen
• Polling tool
• Record your videos
• Includes chat
Security & Backup
• Increased secure web server configuration
• Automatic detection & blacklisting of SIP attack tools
• Global IP Blocklist automatically updated for participating PBXs
• Traffic to 3CX apps is encrypted via the 3CX Tunnel
• Voice traffic is encrypted via SRTP
• Automatic generation and management of SSL certs
• Qualys labs A+ rating and Immunilabs A Rating
• Automatic failover for instant backup
• Encryption between browser and the website ensured via HTTPS
